The Directorate General of Immigration and Passports (DGIP), operating under the Ministry of Interior, Government of Pakistan, has reaffirmed its commitment to delivering accessible, reliable, and citizen-centric passport services for Pakistanis residing both within the country and abroad.
To facilitate applicants and ensure prompt resolution of passport-related issues, the DGIP has encouraged citizens to use its official support channels for information, assistance, feedback, and complaint registration.
Individuals seeking guidance on passport services can contact the Passport Helpline (UAN) at 051-111-344-777. Additionally, citizens can submit complaints and provide feedback through the Pakistan Citizen Portal, enabling timely resolution of service-related concerns.
The department asserted that public feedback plays a vital role in improving service delivery and strengthening its commitment to providing secure, transparent, and efficient passport services.
The DGIP reiterated its dedication to enhancing customer experience by ensuring that citizens have convenient access to official assistance and effective grievance redressal mechanisms.
