The Consumer Court South has told the Pakistan Railways to pay Rs50,000 in damages to a passenger over delayed arrival of a train, according to details of the case.
The petitioner, Advocate Ayaz Chachar, told the court that he had booked a ticket for the Khyber Mail from Ghotki to Karachi for January 25, 2025.
According to the petition, the train was scheduled to reach Karachi at 6:40am but it arrived at around 10:45am, resulting in a delay of more than four hours.
The petitioner contended that the late arrival caused him mental distress and affected his scheduled engagements and other matters.
The petition maintained that Pakistan Railways had failed to honour its commitment to provide the promised service. The petitioner had sought Rs5 million in damages from the railway authorities.
