LAHORE: Head of Prime Minister’s Strategic Reforms Salman Sufi says new airport operation reforms will be announced soon to improve passenger facilities at airports.
He said this during his visit to Lahore Airport to review the complaints of confiscation of personal belongings of passengers and the facilities provided to them.
Salman Sufi directed the customs authorities to improve services through a systematic procedure from receipt of goods to inspection and not confiscate any personal gifts and food brought with the passengers.
He also directed the Civil Aviation Authority to increase the number of porters and provide special rooms for the passengers with disability needs where they can rest in case of any flight delay. Reforms regarding new and better airport operations would be announced soon, he added.
Salman Sufi said work has been started to run the Lahore airport in a new style so that best services could be provided to the passengers as per the vision of Prime Minister Shehbaz Sharif.
Train passengers
Earlier, the PM’s Strategic Reforms unit has proposed a number of measures to ensure the safety of women passengers on trains.
The proposals have been put forth after the prime minister took note of a recent incident where a woman onboard Bahauddin Zakariya Express was gang-raped by three railway staffers.
Led by Salman Sufi, the PM’s Strategic Reforms has suggested that the teams of Lady Railway Police Force (LRPF) staff comprising a lady sub-inspector and two lady constables will be formed and deployed at railway stations for long journeys.
The number of teams will be increased according to the influx of passengers. Also, emergency SOS buttons will be installed in trains besides the CCTV cameras in the corridors of each bogie.
The Video Surveillance System (VSS) will be installed at sensitive locations at all railway stations and control rooms will be set up in all trains.
For the guidance of female passengers, a ‘Safar Saheli’ mobile app will be launched. The instructions regarding the download of the app and emergency number will be printed on tickets.
A campaign will be launched for awareness about safety of women through posters, pamphlets, handbills, and announcements at all railway stations across the country, and also broadcast electronically.
A Face Recognition Camera application will be made to trace the culprits and their previous records through facial recognition.
It will be ensured that before awarding the contract for outsourced trains, all the private employees will get clearance from the concerned agencies and special security branch.
