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Facebook and Instagram are experiencing outages on Thursday leaving some users in unable to post photos or answer messages on Thanksgiving Day.
There were thousands of complaints about both social networks being down. Facebook, which owns both platforms, acknowledged the problem.
“We are currently experiencing increased error rates across Facebook Login and the Graph API,” Facebook confirmed in a post on its service website. “Our team is aware of the issue and is working on a fix.”
There are currently more than 10,000 reports of issues with Facebook, according to the website Downdetector.
Instagram, in a post on Twitter, said it is aware that people are having issues accessing Facebook’s family of apps, and said it was working to restore service on Instagram as quickly as possible.
We’re aware that some people are currently having trouble accessing Facebook’s family of apps, including Instagram. We’re working to get things back to normal as quickly as possible. #InstagramDown
— Instagram (@instagram) November 28, 2019
Parts of Instagram appear to be affected, including the news feed being slow to refresh and trouble uploading pictures.
Shopping on Instagram could also be potentially be disrupted just as stores launch their Black Friday sales. The outage on Instagram sparked complaints on Twitter in response to Instagram’s Wednesday post about Thanksgiving.
The two services are prone to frequent outages but Thursday’s is especially problematic because people love sharing their holiday festivities.
Daydreaming about tomorrow’s #Thanksgiving pie? You’re not the only one. 🥧😋
Here are the most popular types of pies mentioned on Instagram this month, illustrated with a pie chart, of course. pic.twitter.com/TSbpKUvdoC
— Instagram (@instagram) November 27, 2019