SAN JOSE: Apple Inc. was sued over claims of privacy that Siri users were violated when human reviewers listened to customer recordings.
In a complaint, filed in federal court in San Jose accused of violating a California privacy law that prohibits the recording of people without their permission.
The lawsuit was filed as a class action, just days after Apple said that it would pause its program in which company contractors would listen to a small portion of Siri inputs to improve the voice recognition service.
According to the complaint, Apple’s user agreement gives the company the right to record users when they activate Siri with the “Hey Siri” command. But Siri can be activated by nearly anything.
Apple has said that it listened to less than 1 percent of commands and that it only intends to listen to commands given to Siri intentionally.
The company said when it re-enables the listening program, it will allow users to withdraw from participating.
Apple Inc. is the US multinational technology company that designs, develops, and sells consumer electronics. It is considered one of the Big Four tech companies along with Amazon, Google, and Facebook.
ADVERTISEMENT
