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Facebook apologizes for second outage in a week

The program referred to as "XCheck" shields millions of elite users from Facebook's rules. Source: Investopedia.

Facebook Inc apologized to users for a two-hour disruption to its services and blamed another faulty configuration change for its second global outage this week.

The company confirmed its social media platform, Instagram, Messenger, and Workplace were impacted by the latest outage. “Sincere apologies to anyone who wasn’t able to access our products in the last couple of hours,” the company said.  

During the latest outage, some users were unable to load their Instagram feeds, while others were not able to send messages on Facebook Messenger.

People swiftly took to Twitter to share memes and jokes about the second service disruption this week. “Looks like Facebook went to a 3-day workweek. Monday and Friday shutdowns?” a Twitter user said.

Instagram thanked users for their patience and for all the memes this week. On Monday, the social media giant blamed a faulty configuration change for a nearly six-hour outage that prevented the company’s 3.5 billion users from accessing its social media and messaging services such as WhatsApp, Instagram, and Messenger.

Read more: 70 million users join Telegram during Facebook and Whatsapp outage

The outage on Monday was the largest that web monitoring group Downdetector had ever seen and blocked access to the apps for billions of users, leading to a surge in usage of rival social media and messaging apps.

Both the outages piled pressure on Facebook this week after a former employee turned whistleblower accused the company on Sunday of repeatedly prioritizing profit over clamping down on hate speech and misinformation.