PIA introduces Whatsapp Chabot for customer support
KARACHI: Pakistan International Airlines (PIA) has introduced WhatsApp Chatbot in an effort to make it easier for travelers to confirm their tickets and seats online.
According to the national flag carrier, with the help of the chatbot, passengers can get guidance on ticket confirmation, seat and other matters before their flight.
#PIA is stepping ahead further for Customer Support Services by introducing another value-added service “WhatsApp Chatbot”. Now you save the number +92 21 111 786 786 and send Hi for registration. You can check Seat / Ticket or Flight Status, Schedule or Travel info. pic.twitter.com/hLcx97F2LV
— PIA (@Official_PIA) March 17, 2023
Moreover, passengers can check their flight schedule and timings with the help of WhatsApp.
“PIA is stepping ahead further for customer support services by introducing another value-added service WhatsApp chatbot,” read the tweet shared on official handle of PIA.
