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ISLAMABAD: Pakistan Telecommunication Company Limited (PTCL) on Monday said it had arranged alternate channels for bandwidth to meet the requirement of internet usage in Pakistan, but users might still face slow connection for a couple of days.
The service provider’s statement comes hours after a failure in the South East Asia–Middle East–Western Europe 4 (SEA-ME-WE 4) submarine cable, which affected the broadband speed in Pakistan.
PTCL said shifting to alternate channels has resulted in “improved customer experience without any major impact on services”.
“Even more capacity will be added within a couple of days. However, customers might face slight service degradation across the country till the addition of more bandwidth,” it said.
پریس ریلیز: کراچی کے قریب سمندر میں بین الاقوامی سب میرین کیبلز میں سے ایک میں خرابی کی اطلاع موصول ہوئی ہے جس کی وجہ سے رش کے اوقات کے دوران انٹرنیٹ ٹریفک میں کچھ تعطل آیا۔
— PTA (@PTAofficialpk) December 21, 2021
SEA-ME-WE 4 is an optical fibre submarine communications cable system that carries telecommunications between Singapore, Malaysia, Thailand, Bangladesh, India, Sri Lanka, Pakistan, United Arab Emirates, Saudi Arabia, Sudan, Egypt, Italy, Tunisia, Algeria and France.